Privacy policy

Privacy Policy

Last updated: October 4, 2026

This Privacy Policy describes how New Indian Watches ("we", "us", or "our") collects, uses, stores, and protects your personal information when you visit or make a purchase through our website.

We use your personal information to provide and improve our services, process orders, communicate with you, and provide you with a better shopping experience.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect certain information from you.

Personal Information

Depending on how you use our website, we may collect:

  • First name and last name
  • Email address
  • Phone number
  • Billing and shipping address
  • City, State, and PIN code
  • Order and purchase information
  • Payment-related information
  • Information you provide when contacting us
  • Any other information you voluntarily provide to us

Payment information may be processed securely by our third-party payment service providers. We do not store your complete payment card details on our own servers.

Usage Data

We may automatically collect certain information when you visit or use our website.

This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages you visit on our website
  • Date and time of your visit
  • Time spent on pages
  • Referring website or source
  • Other diagnostic and website usage information

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience on our website.

Cookies are small files stored on your device that help us remember your preferences, understand how visitors use our website, and provide essential website functionality.

  • We may use cookies for purposes such as:
  • Keeping the website functioning properly
  • Remembering your preferences
  • Maintaining your shopping cart
  • Improving website performance
  • Understanding website traffic and usage
  • Providing relevant marketing or promotional information

You can configure your browser to refuse cookies. However, some parts of our website may not function properly if cookies are disabled.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To arrange shipping and delivery of your purchases.
  • To process payments and refunds.
  • To communicate with you about your orders.
  • To provide customer support.
  • To manage your account, if you create one.
  • To respond to your questions and requests.
  • To improve our website, products, and services.
  • To understand how customers use our website.
  • To prevent fraud, misuse, and unauthorized activity.
  • To comply with applicable laws and legal requirements.
  • To send promotional or marketing communications where permitted and where you have provided the appropriate consent or have not opted out.

How We Share Your Personal Information

We may share your personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These may include:

  • Payment processors and payment gateway providers
  • Shipping and courier companies
  • Website hosting and technology service providers
  • Analytics and website service providers
  • Customer support service providers
  • Other service providers who assist us in operating our business
  • We only share information that is reasonably necessary for the relevant service or business purpose.

We may also disclose your information when required by law, legal proceedings, government authorities, or to protect our rights, customers, or business.

Payment Information

Payments made through our website may be processed by third-party payment providers.

Your payment information may be collected and processed directly by the payment provider according to its own privacy policy and terms.

We do not intentionally store your complete credit card, debit card, or other payment credentials on our own servers.

Retention of Your Personal Information

We retain your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain information when necessary to:

  • Complete transactions and provide services.
  • Maintain business and transaction records.
  • Comply with applicable legal or regulatory requirements.
  • Resolve disputes.
  • Prevent fraud or misuse.
  • Enforce our agreements and policies.

Transfer of Your Personal Information

Your information may be processed and stored by us or our third-party service providers on servers or systems that may be located outside your state or country.

Where your information is transferred or processed by third-party service providers, we take reasonable steps to ensure that your personal information is handled securely and in accordance with applicable privacy requirements.

Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, where legally permitted.
  • Request information about how your personal information is used.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

Security of Your Personal Information

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our website is not intended for children who are under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information.

Links to Other Websites

Our website may contain links to third-party websites or services.

If you click on a third-party link, you will be directed to that third party's website. We recommend reviewing the privacy policy of every website you visit.

We are not responsible for the content, privacy policies, or practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last updated" date at the top of this page. We may also provide additional notice where required by applicable law.

We recommend reviewing this Privacy Policy periodically to stay informed about how we handle your personal information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us: